Artificial intelligence (AI) and automation are no longer future concepts, they’re currently reshaping the professional landscape, particularly in accounting, financial investigation, and risk advisory services. While much of the conversation has focused on how technology will eliminate routine tasks, the impact on specialist areas such as forensic accounting, insolvency, fraud investigation, and governance is far more nuanced.
At Troy Recruitment, we work closely with organisations and professionals across Australia in these highly specialised sectors. Here’s how AI and automation are influencing hiring needs, and why human expertise remains essential.
The rise of technology
AI is transforming how financial data is processed, analysed, and visualised. Machine learning algorithms can sift through vast datasets, detect anomalies, and flag potential risks in a fraction of the time it would take a human. This has clear applications in areas such as:
- Fraud detection: AI can identify patterns and red flags across large volumes of transactions.
- Insolvency analysis: Predictive models can provide early indicators of financial distress.
- Claims assessment in loss adjusting: Automation can assist in rapidly processing documentation and initial evaluations.
- Data analytics and investigative work: Natural language processing (NLP) tools can extract insights from unstructured data such as emails, contracts, and reports.
However, these tools do not replace human judgment—they support it. In areas requiring expert interpretation, ethical oversight, and professional scepticism, technology serves as an enabler rather than a substitute.
Changing hiring needs
Organisations are increasingly looking for professionals who can collaborate effectively with AI, who not only grasp the strengths and constraints of emerging technologies but can also apply critical thinking to interpret outcomes within the broader commercial, legal, or regulatory context.
We’re seeing particular demand for:
- Forensic Accountants with advanced analytics skills
- Insolvency professionals who can navigate tech-enabled financial modelling
- Loss Adjusters familiar with automation in claims triage and reporting systems
- Investigators skilled in using AI-powered tools to analyse digital evidence
- Governance and Risk specialists who can assess AI-driven processes for bias, integrity, and compliance
Hiring criteria are evolving to favour candidates who combine technical proficiency with deep domain expertise and ethical decision-making.
The human element
While technology can identify discrepancies and flag unusual patterns, it cannot determine intent, assess credibility, or evaluate complex legal and commercial contexts. In fraud investigations, governance reviews, and forensic engagements, the human element remains critical.
Clients continue to place high value on:
- Professional judgement and independence.
- Sector-specific knowledge.
- Strong communication and stakeholder engagement skills.
- The ability to navigate grey areas and interpret findings within legal or regulatory frameworks.
Roles are not disappearing—they are evolving. Professionals who upskill and adapt to the changing environment will remain in strong demand.
Preparing for the future of work
The convergence of AI and professional services is giving rise to new types of roles that demand both proficiency with advanced technologies and a strong foundation in accounting, investigative work, or risk management.
To remain competitive, professionals need to focus on:
- Building fluency with relevant technologies (e.g., data analytics platforms, forensic software).
- Developing strong digital literacy.
- Embracing lifelong learning and adaptability.
- Strengthening core capabilities in ethics, governance, and analytical reasoning.
For employers, this evolution requires a rethinking of job design, team composition, and recruitment strategy.
At Troy Recruitment, we are committed to helping our clients build resilient, forward-looking teams and supporting professionals who are navigating this changing landscape. If you’re hiring for a specialist role or exploring your next move in forensic accounting, restructuring, investigations, or risk, our team can help.
